Terms & Conditions

The Terms and Conditions of this page apply whenever you access the website, www.turkish-visa.com, regardless of how or where you access the website.

The user warrants and represents to www.turkish-visa.com that you are legally entitled to visit our website and make use of the information provided. The Terms and Conditions are periodically updated. The user agrees to the updated version posted.

The user agrees to abide by the law and regulations while using the website. The User of this website also agrees not to use this website for any illegal purposes as well as any commercial or marketing purposes.

www.turkish-visa.com specializes in Turkish e-VISA Program. We do not issue e-VISA but offer the process and management services of e-VISA application for travelers who wish to travel to Turkey.The Website will not be responsible for any incorrect information provided. The website will make all efforts to obtain the correct Visa in the specified period of time. However, the website will not be responsible for any of the following events occurring with the Turkish e-Visa issuing authority; Refusal to issue the Visa, Refusal to accept the application, Issuance of an incorrect Visa, Delay in processing the Visa.

REFUND POLICY: Once the application has been submitted to the Turkish e-Visa application system, no refund will be possible. If your application is rejected by the Turkish e-Visa application system we are unable to provide a refund and you will have to apply to the Turkish Embassy for a tourist / business visa which will involve additional charges.However our service fee will be refunded by customer's request only in case of a fatal mistake such as non-submission of e-Visa application within 24 hours, mailing service failure due to our careless mistake, any inconvenience caused by our system error, etc.

All transactions on this website are in US Dollars. If you have placed an order, we undertake to fulfill your order at the price listed at the time you ordered. If you have a foreign credit card, you will be charged according to what your credit card company is offering as an exchange rate to the US Dollar. We have no control over exchange rates.

We reserve the right to block your access to this site immediately and without notice if, in good faith, we believe that you have failed to comply with any of these Terms of use.

By proceeding to use www.turkish-visa.com to complete your e-Visa application, you agree, certify and waive your rights regarding the handling of this application as dictated by Turkish Government and authorize www.turkish-visa.com agents to indicate your acceptance of the e-Visa terms as displayed here: https://www.evisa.gov.tr

www.turkish-visa.com is committed to provide its clients with the highest standard of service. Our complaint handling process is designed to ensure that clients' concerns are treated seriously and addressed fairly. All complaints must be sent in writing using Contact Us page or email at [email protected].